Shipping & Returns
Shipping
We're a Canadian-owned company and ship across Canada via [carrier — e.g. Canada Post / courier]. Most in-stock orders are prepared for shipment within [X] business days.
Shipping rates are calculated at checkout based on order weight and destination. [Add: free shipping on orders over $X, if applicable.]
Returns & Exchanges
Because fabric is cut specifically for your order, cut yardage is final sale and cannot be returned or exchanged, except in the case of a manufacturing defect or an error on our part.
If your order arrives damaged, defective, or incorrect, contact us within [X] days of delivery via our Contact page with your order number and photos, and we'll make it right.
Unopened, unused items (such as DIY kits) may be returned within [X] days of delivery for a refund or exchange, less original shipping costs.
Questions?
Reach out any time via our Contact page — we're happy to help before or after your order ships.